FAQ

No. impeRiums bioethanol fireplaces are completely ventless and do not require a chimney, flue, or gas connection. They are designed for clean-burning indoor and outdoor use.

Yes. When used according to the instructions, bioethanol fireplaces are safe for indoor environments. Our burners are designed for controlled combustion and smokeless operation.

impeRiums fireplaces burn clean bioethanol fuel, producing no smoke, soot, or ash. A very slight scent may occur during ignition or extinguishing, which is normal for ethanol fireplaces.

Bioethanol fireplaces provide real flame warmth and create a cozy atmosphere. Depending on the burner size and room conditions, they can effectively heat small to medium-sized spaces.

Burn time depends on the burner capacity and flame intensity. Most impeRiums burners provide approximately 4 to 8 hours of burn time per refill.

We recommend using only high-quality bioethanol fuel with a minimum purity of 96%. Using low-quality fuel may affect flame performance and cleanliness.

Yes. Our burners are designed for easy flame control and can be safely extinguished using the included extinguishing tool.

Most impeRiums fireplaces are designed for easy installation. Portable models require no installation, while wall-mounted or built-in models may require basic mounting.

Absolutely. Since no chimney or gas line is required, bioethanol fireplaces are ideal for apartments, condos, and modern living spaces.

Yes. We offer complimentary shipping across Europe and the United States for most products. Delivery times may vary depending on the destination country.

In-stock products are typically shipped within a few business days. Custom-made or oversized fireplaces may require additional production time.

Unused products in their original packaging may be returned within the specified return period. Return conditions may vary for custom-made products. Unless the product arrives damaged or an incorrect item is delivered, return shipping costs are the responsibility of the customer.

Yes. Many impeRiums models are suitable for outdoor use in covered patios, terraces, and garden spaces. However, they should not be exposed directly to heavy rain or extreme weather conditions.

No. Manual bioethanol fireplaces operate without electricity, gas, or a chimney, offering complete installation flexibility.

Maintenance is minimal. Simply wipe the exterior surfaces with a soft cloth and ensure the burner is clean and dry before refilling. Since bioethanol burns cleanly, no ash or soot cleaning is required.